The Fuck-all Solution
Before the ifs and buts, I have been using this company for seventeen years; giving them the benefit of the doubt would be a mistake. Also, this is going to be a stream of consciousness, so don’t get too mad at the composition.
They are a nonprofit charity, and in order to keep being funded a certain amount, they have to have a certain criteria fulfilled. This agency is paid rather well by the government, but you wouldn’t think so with the corners they cut. But I digress. For the past four or five years, due to the sluggish economy, their budget has lessened on average. In order to get their budget back, they added a few more houses under their supervision, which is fodder for getting the government’s money. It didn’t work.
They found themselves with more houses and less money. Instead of downsizing the number of houses they have, which would lead to quality over quantity, they cut overtime, fired a bunch of people, and gave regular old personal assistants double duty as supervisors. They even bought a new office building a few years ago, one that I call the Overlook Hotel given its amount of empty rooms…across the parking lot. Again, I don’t think it was to save on rent, but you’re free to trust those idiots I guess.
This company has a very high turnover, something that is, gasp, very expensive, and they have this high turnover because of how terribly run they are. People leave, they don’t really give a crap who they hire, and it’s extremely easy to be fired. Instead of cultivating a quality organization that attracts good people, which keeps them around longer, they just take responsibility for more cripples while letting the structure around them fall to pieces. By the way, when the company started, they required staff to have some sort of degree. Now all you need is a GED and a song.
In addition, they can afford to train new people with me for only four hours. Four hours. I need at least two full weeks to be comfortable enough; it’s never been a problem before. Tomorrow, another person is being trained for Mondays, despite already having three other people trained for the same spot. Monday has a different supervisor than Tuesday through Friday, but the supervisor responsible for Mondays is leaving training up to the other supervisor, who is also staff. Do you have a headache yet? You’d figure somebody overseeing my house would come visit occasionally and see how things are going. You’d figure he’d know enough to train people here, despite knowing me for years.
You would be dead wrong.
You’d also be dead wrong if you thought they’d warn staff and clients about major changes coming up, but it seems like nobody on any level has any idea what exactly the plans are. They make staff basically interchangeable, smugly rationalizing that anybody with any disability would have no comprehension of that, and thus not care. On Friday, they threw a picnic. That’s right; the supposedly cash-strapped company made room for an unnecessary picnic, and made staff attendance mandatory, giving them no overtime or option. My staff had things to do that night.
I’m going to get a little speculative here, but going by my own experience and things I’ve heard over the years, all of this is your typical exploitative management story, where the wolves running the henhouse give themselves bigger salaries and cloister around one another, convincing themselves they are doing a good job when they clearly aren’t, not caring that the people who should matter the most are being neglected. This is typical. This is how society decides to take care of the cripple problem.
To hell with it. I’m going to name drop.
Enjoy their garish website!